GreyTower Tisiphone Email BI  

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Tisiphone Email Business Intelligence

Overview 

Welcome to Tisiphone BI Appliance!  Tisiphone was built on the insight that the email provides access to the organization current focus in effect it can be considered the part of the organizations consciousness or “Short Term Memory”. 

Access to the email data that comprises the organization “Short Term Memory” will enable you to have insight into key areas: 

  • What organizations are most active in conversation
  • What is my organization focused on conversationally
  • What are the most active communicators in the organization
  • Key capability to design your own key Metrics that help you understand what is occurring inside your own organization
Tisiphone Graph A

Key features:

Interactive Summary Page

  • Top ten organization that are most active in the email communication
  • Top ten people with the highest volume of email
  • Top ten conversation topic that are current of interest
  • Top ten matches on user defined searches
  • Interactive real time Geographic source and destination Information
  • Update Appliance Configuration
  • Create New User Defined Search
  • Quick Access to Real Time Geographic DashboardTisiphone Graph B

Summary Page Navigation

The summary pages provides an at a glance dashboard that indicates  what the organizations is currently focused through a user defined time period (Default is 2 weeks).

All bar charts presented on the Summary pages are broken down into three easily accessible categories:

  • Total Messages
  • Sent
  • Received

While the charts on the summary pages provides a visual to achieve the at a glance they also provide the capability to intuitive drill down enabling the end user to intuitively access the email data with a single click.

Each major column represents the total messages for the organization and the two sub-columns represent the total sent and total received emails.

Tisiphone Graph C
For Example:

If you click on the major column that include for the sent and received columns you will be presented with screen that lists all the emails sent to the organization.

If you click on the sub column to the left  you will be presented with screen that lists all the emails sent or received for the organization.

If you click on the sub column to the right  you will be presented with screen that lists all the emails  received by the organization.

  
*The graphic is provided for you to have a visual reference as to how the columns function